The Problem
Professional services firms—law offices, accounting practices, and financial advisors—often juggle multiple tools to manage clients, cases, billing, and reputation. This creates:
Fragmented data across spreadsheets, calendars, and billing platforms
Missed revenue opportunities from poor follow-up or pipeline tracking
Client frustration from scheduling delays or missed reminders
Difficulty in proving ROI on marketing and referral channels
Limited visibility into practice area performance and revenue forecasting
Contact & Lead Management
Unified client profiles with complete history (calls, emails, documents).
Custom data fields for matter type, industry, or financial profile.
Advanced tagging to organize by practice area (e.g., corporate law, estate planning, tax prep).
Sales Pipeline Tracking
Multiple pipelines tailored to each service line (“Consultation → Proposal → Retainer Signed”).
Deal value + weighted forecasting to project revenue from pending cases or engagements.
Calendar & Scheduling
Integrated booking funnels for paid consultations.
Automated text/email reminders to reduce no-shows and wasted time.
Payment & Invoicing
Recurring retainers or subscription-based billing are built into the CRM.
Branded invoices with automated reminders for overdue balances.
Reputation Management
Automated review request campaigns post-case or consultation.
Boosts firm visibility on Google, Yelp, and industry directories.
Reporting & Analytics
Track lead sources (referrals vs. Google Ads vs. LinkedIn).
Pipeline conversion reports to see where deals are won or lost.
With Highgear-CRM, Professional Services can
Increase billable hours by reducing admin work and no-shows
Improve cash flow with automated, recurring billing and retainer management
Build credibility through consistent review collection and online visibility
Make smarter business decisions with clear revenue and case forecasting
Deliver a smoother, more professional client experience from consultation to resolution
Many businesses are using disconnected tools and services to run their marketing. These costs add up over time. What if you had a platform that provided all of the functionality of these disparate tools in one place, with valuable metrics tracking all the way down to individual customers? You could save a lot of money.
Mailchimp / Constant Contact – Email marketing ($20–$75/mo)
Podium / Birdeye – SMS, reviews, chat ($99–$399/mo)
Hootsuite / Buffer – Social scheduling ($19–$99/mo)
Calendly / Acuity – Appointment booking ($12–$30/mo)
Typeform / Jotform – Forms & surveys ($20–$70/mo)
HubSpot Starter / Zoho CRM – Basic CRM ($18–$50/mo)
Databox / Google Data Studio setup – Reporting dashboards ($20–$50/mo)
Podium / Birdeye Advanced – Reputation suites ($300–$600/mo)
Drift / Intercom / ManyChat – AI chatbots ($100–$500/mo)
Trustpilot widgets / Social proof tools ($50–$150/mo)
Zapier Premium / Make Pro – Workflow automation ($50–$100/mo)
HubSpot Professional tier – Advanced CRM add-ons ($200–$400/mo)
Podium / Birdeye Advanced – Reputation suites ($300–$600/mo)
Drift / Intercom / ManyChat – AI chatbots ($100–$500/mo)
Trustpilot widgets / Social proof tools ($50–$150/mo)
Zapier Premium / Make Pro – Workflow automation ($50–$100/mo)
HubSpot Professional tier – Advanced CRM add-ons ($200–$400/mo)
$ 25/month
Onboarding
Email Marketing
SMS Marketing
Missed Call Text Back
Facebook Messaging
Social Media Planner
Homepage Chat Widget
Call Tracking
Google My Business Manager
CRM
Forms
Websites & Marketing Funnels
Workflows
Customer Surveys
Reporting
Blogs
Email/SMS/Funnel Templates
24-hour email support
No contracts - cancel anytime
$ 250/month
Everything in Highgear-CRM Base.
Reputation Management - AI analyzes context to instantly generate tailored replies to customer reviews.
Review Spotlights - Let AI showcase 5-star reviews with unique social posts.
Premium Triggers - Slack, Google Sheets, Custom Webhooks.
Conversational AI - Let AI handle your communications in a natural way.
No contracts - cancel anytime
$ Custom
The Highgear team delivers a custom marketing strategy unique to the needs of your rental agency.
Headache-free marketing: The Highgear team manages your whole marketing suite.
Monthly touchpoints and in-depth reporting.